Service Call
At Preferred Systems, we understand that having reliable technology is crucial to your business operations. If you need assistance with your equipment, our dedicated service team is here to help! Whether it’s a quick fix or a more complex issue, we’re committed to providing you with prompt and effective support.
How to Make a Service Call
STEP 1
Gather Your Information
Before you reach out, please have the following details ready to ensure a smooth and efficient service request:
- Company Name:
- Contact Person:
- Contact Number:
- Email Address:
- Device Information:
- Make and Model:
- Equipment ID
- Location of the Device
STEP 2
Describe the Issue
Please provide a brief description of the issue you’re experiencing. The more details you can share, the better we can assist you:
- Nature of the Problem:
- When It Occurred:
- Any Error Messages or Codes:
- Steps Taken So Far:
STEP 3
Submit Your Request
You can make a service call by either:
- Calling Our Support Team: Dial 918.252.2199 to speak directly with one of our service representatives. We’re here to assist you during our business hours.
- Filling Out the Online Service Request Form:Complete the form, and one of our technicians will reach out to you shortly to address your needs.
STEP 4
Confirmation and Follow-Up
Once your service request is submitted, you will receive a confirmation email with a tracking number. Our team will review your request and get back to you as soon as possible to provide support.
Why Choose Preferred Systems?
Expert Technicians
Our knowledgeable and friendly technicians are dedicated to providing top-notch service and solutions tailored to your needs.
Prompt Response
We prioritize your service calls to minimize downtime and get your equipment back up and running quickly.
Comprehensive Support
From troubleshooting to maintenance, we offer a full range of services to keep your technology performing at its best.
If you have any questions or need immediate assistance, don’t hesitate to contact us. Thank you for choosing Preferred Systems—we’re here to help!